QA Specialist (Cloud Contact Center)
, , Spain
SEEKING : QA Specialist (Cloud Contact Center)
We are looking for a Data Engineer with2+ years of experience
PROFILE -TASKS &RESPONSABILITIES
We are currently seeking an enthusiastic Quality Assurance Engineer to join ourdynamic team and become a pivotal role in the Agile squads leading transformationand BAU activities with the Cloud Contact Centre Technology area.
You will be responsible for thedefinition and execution of test requirements to prevent defects as well asidentifying and eliminating any mistakes in the SW solution before its releaseto customers
EXPERIENCE, KNOWLEDGE &SKILLS (Mandatory)
► QA roles within technology teamsfocused on meeting established quality standards and industry benchmarks toensure an exceptional user experience
► Design and development work in QA management systems and tools
► Involvement in the overall review and execution of manual and automatedtesting plans and procedures
► Analysis of requiremetns and creation of test plans, test cases and testdocumentation
► Automation of test procedures
► Contact Centres, IVRs, telephony and agent desktop solutions
► Working in an Agile squads with a team of developers, engineers and techleads
► Have strong interpersonal, organizational, problem-solving skills
► Be innovative and detail-oriented
► Prove outstanding written and verbal communication skills
NICE TO HAVE
● Certifications: Agile an AWS
● Understanding of Financial institutions and Banking products/processes
QUALITIES
● Team player
● Energetic, motivated and determined
● Pragmatic and results-oriented
● Adaptable to diverse set of technical responsibilities
● Excellent analytical and problem solving skills
● Productive and able to manage time effectively
Education :
● Bachelor degree in ComputerScience / Information Technology or a related field, or substantial practicalexperience of software delivery at an advanced level.
Language :
● Fluent in English (Strong writtenand verbal communication skills)
● Fluent in Spanish (Strong writtenand verbal communication skills)
WE OFFER:
· Full-time Freelance contract
· Rate: €220/€240 per day + VAT (According toproven experience)
· Long Term Project. Recurrence in Projects
· Location: Spain - 100% teleworking
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