Oracle Database Administrator - DBA

Centro, Comunidad de Madrid, Spain

IFS is a billion-dollar revenue company with 6000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.

At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.

If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.

Job Description The Database Administrator role in the Database Services Team is responsible for the overall delivery of the Oracle Database-related pieces for all the applications within the IFS Cloud Suite. Additionally, the role is expected to cover a 24/7 shift pattern as well as support customers in different continents, including EURA compliance.

The responsibilities include:

Daily DB Operations Follow common and documented processes in day to day duties supporting and maintaining our Database services.

Act as a DBA resource to help perform some of those daily duties when the need arises to address issues with client systems

Act as a final point of escalation for challenging issues with our database services

Work as needed to support internal and external teams during investigations and corrective actions during problem management investigations.

Work with R&D alongside the CSA to provide guidance and feedback to improve the IFS product set in future releases.

Backup Solutions Implement agreed backup solutions for the IFS Application suite to satisfy our own and our customers’ needs

Performance Tuning Follow best practices and approaches to manage performance issues in our Cloud database environments

Work with the CSA and R&D teams to address performance issues through both short term and long-term methods

Disaster Recovery Implement and test regularly, in conjunction with the CSA and RnD teams, any agreed disaster recovery solutions and ensure the solution suits the needs of IFS and our customers

Monitoring Implement appropriate tooling to monitor and manage the database availability within our cloud database services.

Follow processes in place to manage availability issues in production environments.

Automation and Tooling Work with the CSC, CSA and Automation teams to automate and reduce time and overhead for common tasks wherever possible.

Training and skills transfer Deliver DBA knowledge transfer/training sessions to selected internal teams if required.

Qualifications Experience

Mandatory At least 2-3 years’ experience performing Oracle Database administration functions in cloud computing or enterprise IT service delivery

Demonstrated knowledge of cloud computing services or IT service management methodologies and best practices

Experience in a modern ticket/service desk tooling such as ServiceNow, Jira Service Desk or a similar tool

Value Add Experience in ITIL, ISO 20000 or a similar service delivery framework

Experience in provision of cloud computing services or IT service delivery

Certifications

A formal qualification (degree, HND, etc.) in Computer Science/Information Technology is useful but not mandatory.

ITIL qualifications would be useful but are not mandatory.

Vendor provided technical certification (CCNA, OCP, MCSA, etc.) would be useful though not mandatory.

Personal Abilities

Citizens of the European Union or a corresponding work permit in Poland

Excellent communication and interpersonal skills including a business fluent English

Ability to work to deadlines, targets and needs of the role

Ability to manage own time, efficiently and effectively

Technical Skills

Experience of implementing and managing critical production systems, especially in the cloud, including a strong awareness of customer-driven priorities and commercial pressures is essential.

Experience of supporting multi-tenant Oracle databases (CDB/PDB)

Experience administering Oracle databases (minimum 12c) on Linux and Windows operating systems

Some technical experience with performance tuning - AWR/ASH/ADDM/TKPROF/tracing sessions, etc – in a multi-tier architecture

Good technical experience using OEM for various database administration purposes.

Good technical experience with backup/restore – RMAN, data pump export/import.

Knowledge of disaster recovery; dataguard – setup and troubleshooting.

Experience with database cloning – RMAN active duplicate

Some technical experience linux shell scripts: bash (knowledge of powershell scripting and windows command also nice to have)

Experience with database upgrades (12c to 19c and above) and patching

Experience working within a strict ticketing system, such as Service Now, JIRA, etc

Basic understanding of Cloud Technologies – Azure, AWS or GCP

The following skills and exposure are not essential but are very useful:

Knowledge of other database systems – Azure SQL, MS SQL Server, PostgreSQL, MySQL, etc.

Microsoft Azure PaaS (e.g. App Services, SQL Database, Storage, Redis Cache, PostgreSQL), Event Hub, Automation, monitoring, Security Centre.

Network architectures, especially related to Microsoft Azure (e.g. vNets, NSGs, VPN, ExpressRoute, SSL/TLS certificates, DNS).

DevOps Practices (Terraform, Chef and related tools),and how these are leveraged in design and operations to be able to deliver and support hundreds of instances seamlessly.

Familiarity with other SaaS Cloud solutions (e.g. Salesforce, Office 365)

Security principles – encryption, authentication, authorisation, integrity, auditing, pen testing etc – and how these are applied in a cloud environment.

The successful candidate will have a proven track record working with a wide range of teams including operations, R&D, consulting and support services. They will work effectively in an internationally distributed, multi-discipline team and must be highly self-motivated and proactive, with excellent problem solving and communication skills.

Additional Information The role is primarily working 24/7 on an 8hrs+ shift pattern.

Extra hours may be needed to discharge all associated duties

The role includes remote working as part of its role, with office attendance from time to time.

You will work with the leading Business Software experts and have contact with the world’s latest technologies. You can expect an open team culture, focusing on inclusion and a pleasant working atmosphere with flat hierarchies.

We offer you an attractive salary with above-average additional benefits:

Mobile working throughout Spain after onboarding possible

Flexible working time models

25vacation days, as well as additional paid vacation days for your own birthday and voluntary work (CSR)

Health care / Insurance,Benefit Pension Scheme, life insurance, dental car, regular health promotion and the compatibility of work and private life and much more are part of our company practice

You work with a great product with good recognition in the market and amongst customers and analysts

For more information, visit: IFS.comor follow us on LinkedIn

We believe that coming together as a community, in person, is important to innovation, connection and fostering a sense of belonging. Our roles have the right balance of remote and in-office working (our own amazing spaces or those of our partners and customers) to enable flexibility for managing your life along with ensuring a real connection with your colleagues and the broader IFS community.

This opportunity is a full-time (40h per week) permanent position. The office site is Madrid or remote / homeoffice .

Please submit a brief cover letter telling us a bit about yourself and how you would fit into this position along with your CV and preliminary salary request. Interviews and selections can be made continuously so do apply as soon as possible.

As a step in our recruitment process, all final candidates will undergo a behavioral assessment (DISC), to get us an understanding of our future employees.

We believe that coming together as a community, in person, is important to innovation, connection and fostering a sense of belonging. Our roles have the right balance of remote and in-office working (our own amazing spaces or those of our partners and customers) to enable flexibility for managing your life along with ensuring a real connection with your colleagues and the broader IFS community.

Need help or have questions?

Markus Nosek (European Talent Acquisition Partner) will support you during your application process. For further information please contact me via E-Mail or on LinkedIn.

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