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Webhelp
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Fuente del trabajo: MinacsMinacs
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In this dynamic role, you'll interface with customers via inbound/outbound calls and/or via the Internet. This position is onsite in our beautifully renovated facility in Malaga and provides service support and resolution of routine problems regarding client's products and/or services. Reimagine your career! Are you looking for a career change wi
Fuente del trabajo: MinacsMálaga, Andalucía, Spain
Are you enthusiastic about creating memorable experiences? Then come join us at Concentrix + Webhelp and work with energetic people who strive to enjoy every day.
We are looking for an English-speaking Team Manager (On-site) to join one of our exciting projects.
What we offer you
You will be trained and constantly guided by your managers and your team. You will learn new processes, develop your language and communication skills, as well as work in a digital environment, with some of the most innovative technologies on the market.
What you will learn with us will make you a valuable member of our team or any other team.
What you will do in this role
As a Team Manager on our team, you will:
- Build, motivate and mentor a high-functioning inside sales team to lead and drive sales conversations; hire new Sales Agents; typical team size of 10+ employees
- Lead team members through example. Lead and coach team members through strong call coaching of their customer sales calls, demos and experience sessions over Teams
- Coach sellers and ensure every seller creates a minimum of 30 Opportunities via MSX D365 monthly. Document coaching outcome and agreed next actions
- Drive business value driven customer conversations by achieving a minimum 100-level proficiency in all solution areas and a level 200 in a specific Solution Area (where applicable) through all available learning resources
- Have meaningful career development discussions and ensure all employees have a development plan in place focused on building capability for current and future roles
- Empower team to spend more time with customers and partners by removing productivity blockers & unnecessary rhythms.
Concentrix + Webhelp is a great match if you:
- Are proficient or bilingual in English
- Bachelor's Degree or Associate’s degree required
- 5+ years of technology related sales or business development experience
- 3+ years of team management experience, minimum 2+ years of sales management experience in IT industry with proven track record of successfully leading teams of 8 or more. Familiarity with modern sales techniques and tools preferred
- Strong interpersonal skills, excellent written and verbal communications skills - ability to coach team to successfully drive sales over phone, email, video and modern demonstration tools
- Superior leadership skills with the ability to enable high performers to deliver and motivate under-performers to improve
- General knowledge of the IT industry, with the capacity to learn and retain knowledge
- Works well in a diverse team and enjoys a dynamic and changing environment
- Advanced user of Microsoft Office Suite applications, Windows OS, 4+ years of experience using a CRM tool (Dynamics, SalesForce or other) is required
If you feel you don’t check every box, we encourage you to apply anyway. We'll do our best to match you with the right job, whether it’s this or another role.
What’s in it for you:
In this role, we offer benefits that help you support your unique lifestyle:
- Full-time 39 hours/week contract: Monday to Friday from 9:00 to 18:00
- Salary 31 400 euros gross/year + up to 5000 euros gross/year in bonus
- Central location in Malaga
- Bring-a-friend (referral) bonus opportunities
- Full paid training on the company and the project you'll be working on
- Career development programs, specialized courses, and language classes
We are dedicated to creating a diverse, inclusive, and authentic workplace where everyone can learn and develop themselves professionally. If you feel you don't check off every qualification in the job description, we encourage you to apply either way. We will do our best to match you with the right job, whether it's this one or a future role.
If this sounds like you, join us!
Who we are
We're the tech-powered customer experience (CX) company that's creating game-changing journeys for our people and our clients and their customers.
Our people around the world have devoted their careers to ensuring every relationship is exceptional. So naturally, we're committed to creating game-changing career journeys that power our people towards greater opportunities and brighter futures.
In short: You will be joining over 440.000 passionate game-changers across more than 70 countries that strive to enjoy every day, while making a difference for the people they help every day! And we will offer you a fun and challenging job that will allow you to develop and grow.
We are an equal-opportunity employer
We are committed to equal employment opportunities for all candidates and a work environment free of discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and personal qualifications, without regard to gender identity, age, religion, ethnicity, family or parental status, or any other classification protected by applicable national laws.
RRQ24-002269-1-EMEA
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Team Manager (English-speaking) - On-site ofertas de trabajo en Málaga, Andalucía, Spain
ⓘ Se produjo un error inesperado al procesar tu solicitud.
Por favor, actualiza la página e inténtalo de nuevo.
Si el problema persiste, contáctanos con tu problema.
Siempre puedes gestionar tus preferencias y actualizar tus intereses para asegurarte de recibir las oportunidades más relevantes.
Prepárate para descubrir tu próxima gran oportunidad.