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Cogent Communications
Centro, Comunidad de Madrid, Spain
Company: Cogent Communications is a global, Tier 1 facilities-based ISP, consistently ranked as one of the top five networks in the world and is publicly traded on the NASDAQ Stock Market under the ticker symbol CCOI. Cogent specializes in providing businesses with high speed Internet access and Ethernet transport services. Cogent's facilities-bas
Fuente del trabajo: Cogent CommunicationsTomTom International BV
Centro, Comunidad de Madrid, Spain
Translate customers’ complex functional and technical requirements into technical solutions and define your team’s charger and roadmap based on it Manage your team to execute against project plans and delivery commitment. Identify risks, define corrective mitigation actions and report to higher management Own the complete software development lifec
Fuente del trabajo: TomTom International BVTaxScouts
Madrid, COMUNIDAD DE MADRID, Spain
Who is TaxScouts? What's our mission? Let's face it - doing taxes can be a nightmare. It's a dreadful process that can scare the living daylights out of you, as our customers have described it. We're here to change that. Our mission is simple: we want to remove the stress, inconvenience, and cost from tax preparation for millions of taxpayers. H
Fuente del trabajo: TaxScoutsTaxScouts
Centro, Comunidad de Madrid, Spain
Who is TaxScouts and What's Our Mission? Let's face it - doing taxes can be a nightmare. It's a dreadful process that can scare the living daylights out of you, as our customers have described it. We're here to change that. Our mission is simple: we want to remove the stress, inconvenience, and cost from tax preparation for millions of taxpayers.
Fuente del trabajo: TaxScoutsGuidewire Software
Madrid, COMUNIDAD DE MADRID, Spain
Guidewire Software is seeking a Cloud Platform Support Engineer to join our Platform Support Engineering team to own and tackle incoming customer support cases covering the entire Guidewire Cloud Platform. As a Platform Support Engineer, you will develop deep expertise in the Guidewire cloud and provide triage and troubleshooting support using our
Fuente del trabajo: Guidewire SoftwareBritish Airways
, Spain
Looking for a challenge in one of the world’s largest airfreight logistics organisations? At IAG Cargo, we’re in the business of moving things. From antibiotics and rhinoceroses to gold bullion, avocados, and everything in between, whatever people need, wherever they are, IAG Cargo is there to bring them the necessary and niche. As the logistics an
Fuente del trabajo: British AirwaysGuidewire Software, Inc.
Madrid
Spain - MadridProduct Development and Operations /Full-time/ HybridGuidewire Software is seeking a Cloud Platform Support Engineer to join our Platform Support Engineering team to own and tackle incoming customer support cases covering the entire Guidewire Cloud Platform. As a Platform Support Engineer, you will develop deep expertise in the Guidew
Fuente del trabajo: Guidewire Software, Inc.Eurofirms
Madrid
Legal/Privacy Operations Specialist Madrid, Madrid Fecha de publicación: 18/04/2024 Horario: Monday to Thursday from 9:30 a.m. to 18:30 p.m and Friday from 9:30a.m. to 16:00 p.m. with breaks established by law. Vacantes: 1 Salario: de 20.000 a 30.000 Bruto/año Población: Madrid Descripción de la oferta de empleo de Administrativo/a en Madrid
Fuente del trabajo: EurofirmsMadrid, COMUNIDAD DE MADRID, Spain
Customer Support and Operations Specialist Who is TaxScouts? What's our mission?
Let's face it - doing taxes can be a nightmare. It's a dreadful process that can scare the living daylights out of you, as our customers have described it. We're here to change that.
Our mission is simple: we want to remove the stress, inconvenience, and cost from tax preparation for millions of taxpayers. How do we do it? By blending innovative technology with a network of experienced accountants you can trust.
Founded in 2017, we've created a fantastic product that people genuinely adore (our Trustpilot rating is a stellar 4.9). Today, we're a diverse team of over 40 folks spread across the UK, Spain, and Estonia. We value fresh perspectives, and we appreciate those who ask questions that challenge assumptions, chart new directions, and enhance what we've built. We thrive on feedback, practice empathy, and don't shy away from humor.
Our ultimate goal? To empower everyone to handle their taxes with ease and confidence.
Who We're Looking For
Like most startup roles, this one will involve a mix of work!
As an Ops & Support Associate, you'll be working closely with our customers and accountants to provide top-notch support and guide them through the tax-filing process. We're seeking positive, enthusiastic individuals who are eager to learn and want to join our early-stage startup.
We're a small operations team, so we need proactive individuals who are ready to dive in headfirst and are passionate about delivering outstanding customer service. From day one, you'll need to immerse yourself in our company, build your knowledge of our platform, and even grow your own tax knowledge (Don’t worry, our friendly team will provide you with training!)
Why You'll Be Excited About This Opportunity
You'll provide inbound customer support via email, phone, and live chat.
You'll tackle a wide range of issues, from ensuring that every tax return is completed correctly to managing our relationship with accountant partners. No two problems are the same, and you'll have the autonomy to resolve them.
You'll also participate in projects aimed at helping us build a bigger, better business. Plus, your insights and feedback will play a crucial role in improving our processes and product.
We are excited about you because:
You have strong communication skills.
Your are proficient in both Spanish and English, as we're a UK-based company, and many meetings will be conducted in English.
Your passion for technology and your desire to understand our product inside out will be your driving force.
You possess strong customer empathy, meticulous attention to detail, and the ability to stay cool under pressure.
You're a problem solver and a team player.
You have previous customer service experience.
What We Offer
We take pride in crafting our work environment to suit our team's needs. While we're all about tailoring the experience, here are some perks that come with working at TaxScouts:
Salary range €20.000-€24.000 per year based on experience
28 Days of holidays + 1 additional day for every year of service
€300 Home office set up budget
Cobee subscription
Quarterly Wellbeing reimbursement (up to €100) for activities that directly relate to your wellbeing.
Social and fun: annual company offsite and quarterly team events
Office exchange opportunities in London or/and Tallinn
€500 Training budget to support your growth and development
Office located in the centre of Madrid
Hybrid working between our office and home - two days a week in the office.
Last but not least…You will:
Work in a highly motivated, international team dedicated to solving real-world problems.
Get exposed to the inner workings of a startup, giving your career a boost.
Be part of a tight-knit team where you're never alone; we've got your back.
Unfortunately, we are not able to offer employer sponsored work visas.
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Customer Support and Operations Specialist Madrid, Comunidad de Madrid, Spain ofertas de trabajo en Madrid, COMUNIDAD DE MADRID, Spain
ⓘ Se produjo un error inesperado al procesar tu solicitud.
Por favor, actualiza la página e inténtalo de nuevo.
Si el problema persiste, contáctanos con tu problema.
Siempre puedes gestionar tus preferencias y actualizar tus intereses para asegurarte de recibir las oportunidades más relevantes.
Prepárate para descubrir tu próxima gran oportunidad.